Urban City is THE best! They took over 3 rentals I have in Boise (from another property manager), which was no easy task. The transition was so easy, although arduous, because the team is professional and detail oriented. They figuratively held my hand through the whole thing for which I'll be eternally grateful and I have no worries or concerns whatsoever. It's how any property management company should behave, but sadly doesn't, which is how we came to hire them. I'm continually impressed with them and would recommend them to anyone in my situation or someone new to the investment rental world. They do what they say they'll do with no delays and are budget minded with any repairs. Every vendor they have used is great. All I can say is, Thank You!!