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Shalisse
Director of Management Services
·
2 mins read

Smooth Transition: Early Lease Termination

At Urban City Property Management, we’re all about making sure everyone we work with—whether it’s vendors, owners, or residents—has a positive, hassle-free experience. Clear communication is key, and we always strive to go the extra mile to assist where we can.

Quade was a tenant of ours for just over a year, and during that time, he truly exemplified what good communication looks like. Whenever a maintenance concern came up, Quade made sure we were in the loop, and our team worked closely with him to coordinate with vendors and get the job done. After each repair, Quade followed up to confirm everything was in order, making sure we were all on the same page.

When his initial lease expired, Quade offered to renew and signed on for another year. But soon after, he found himself in a situation where he needed to move sooner than expected. True to form, Quade communicated the situation with us right away. We worked together to get the property back on the market, and he went above and beyond—he had the place professionally cleaned and allowed us to show it daily. Because of his cooperation, we were able to re-lease the property quickly, allowing for a smooth transition with no complications.

I had a fantastic experience with Urban City Property Management Company. They were incredibly easy to work with, and their professionalism and communication were top-notch throughout my entire time with them. Anytime a problem arose, they were quick to respond and worked with me to resolve it efficiently.

Maintenance was exceptional—every issue I encountered while living in the property was addressed and fixed promptly, which made my living experience stress-free. Moving out was just as smooth as living there. The process was quick and efficient, with clear instructions and excellent follow-through from their team.

Overall, Urban City Property Management Company exceeded my expectations with their responsiveness, professionalism, and dedication to providing quality service. I highly recommend them to anyone looking for a hassle-free renting experience!

Quade R.
resident

We’re so grateful for tenants like Quade, who understand the importance of communication and flexibility. His experience has reaffirmed for us how vital these things are in maintaining positive relationships and ensuring smooth operations.