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How We Work

At Urban City, we don’t just manage properties—we build lasting partnerships. Our approach blends technology, personal connection, and purpose to create a seamless property management experience that goes beyond the basics. Here’s how we work to help you achieve your goals.

Our Guarantees

Leased in 14 Days or Less

We’ll rent your home within 2 weeks or you’ll get a month of management free.

No Upfront Payment

We don’t charge you a single penny until we have your property leased.

Understanding You and Your Property

Our process begins with understanding your needs, goals, and vision for the future. Using technology, we streamline the details, but it’s our human touch that ensures everything is tailored to you and your property.

A Tailored Plan

Your property isn’t just an investment—it’s a long-term part of your journey. We create a personalized plan that reflects your values and goals, whether it’s marketing your property, selecting residents, or maintaining your space.

Resident Placement & Screening

Finding the right resident is about more than filling a vacancy. Our approach combines technology for efficiency and human insight to make sure we’re placing residents who are a great fit for your property and community.

Ongoing Management

We handle the day-to-day with efficiency, but always with a focus on relationship-building. We’re here for both you and your residents, ensuring everything runs smoothly—from rent collection to maintenance requests.

Maintenance & Repairs

We treat your property with the same care we would our own. Using technology to track repairs, we ensure everything is done on time and to the highest standard, with full transparency throughout the process.

Regular Inspections & Updates

We provide regular property updates and meaningful insights through detailed inspections, so you’re always in the know about the condition of your investment.

Communication

Clear, open communication is at the heart of our work. We use technology to stay organized and efficient, but we ensure you always have personal access to the information you need, when you need it.

Flexibility & Support

Whether you’re a first-time property owner or a seasoned investor, we adapt our services to fit your unique needs, providing the support you need, when you need it.