Lessons Learned

Moving day is usually one full of excitement, however we had a new tenant move in over a holiday weekend, and, well… it didn’t exactly go according to plan. Within hours of moving in, we received a flood of photos showing how dirty the house was, along with some emails suggesting that we’d purposely kept […]

At Urban City Property Management, we work hard to set clear expectations from the start when placing new tenants. We want everyone to understand their lease, our systems, and any other important details for their tenancy. However, after reading the review, it became clear that sometimes, no matter how much we try to relay information […]

We always aim to set clear expectations from the start, especially when placing new tenants. In the Fall of 2023, we inherited a property along with its existing tenants. Unfortunately, we didn’t receive much information about the condition of the home. When we got feedback about the move-out process, it became clear that the previous […]